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The Team

"The team and I wake up every day with a passion to connect every resident in our community. Some residents are merely surviving by using the internet on their cell phones, but SA Digital Connects is committed to making sure all residents are thriving with fast, reliable and affordable internet in their home."
Executive Director

Rhia Pape was born and raised in San Antonio and has a great affinity for her city. A desire to serve others has always been the driving force in her personal and professional life. She earned a Bachelor’s Degree in Psychology, a Master’s in Organizational Leadership, and a MBA from Texas Tech. Previously at the City of San Antonio, Rhia led digital inclusion initiatives in the Office of Innovation. She has also served on the Bexar County Child Welfare Board and is a recent past President of the Urban Management Association of South Texas (UMAST). With a passion for people and problem solving and creating lasting positive change, Rhia leads with intention and centers her community in every decision. While she spends most of her free time with her family, you can also find her enjoying the outdoors or reading a good book.

Rhia Pape
Rhia Pape

Diane Warren, Bounceology - Operations/ Funder Relations Consultant

Baltazar Serna - Government Relations Consultants

Ximena Castro - Communications Consultant

Greater: SATX- Fiscal Agent 

Board of Directors 


Luisa Casso has over 20 years of public affairs experience in the private, public and non-profit arenas. Luisa is the Chief of Staff for Trinity University with a mission to foster collaboration, internal alignment, and strategic advancement. With a diverse background spanning private, public, and nonprofit sectors, including roles at Toyota Motor North America, Inc., Coca-Cola, and revitalizing downtown Albuquerque, NM, Luisa offers extensive experience in economic development and partnership building.

Luisa Casso
Luia Casso

Chief of Staff, Trinity University 

Vice Chair

Brian Dillard is the Vice President of Technology and Innovation, at VIA Metropolitan Transit. He oversees VIA’s departments of Transportation Technology, Information Services, Technology Operations and Information Technology Client Services. Brian has extensive experience in leading teams to  maximize effectiveness, leverage existing systems, and critically examine innovative solutions. He began his career in public service in 2018 as the Smart City Administrator for the City of San Antonio and was quickly promoted to Chief Innovation Officer. Previously a Cybersecurity consultant in the private sector working with Shell Oil, Chevron Oil, Lockheed Martin, and Delta Risk, Brian began his professional career as a member of the United States Air Force where he served ten-years Active Duty as a Cybersecurity Operations Specialist. Brian is a third-generation Eastside San Antonio native. Upon returning to San Antonio toward the end of his military career, Brian became a neighborhood advocate and community leader.

Brian Dillard
Brian Dillard

Vice President of Technology and Innovation, VIA Metropolitan Transit


Originally from Minnesota, Laura has spent 15 years in County Government. She us Director of Biblio Tech responsible for development, implementation and expansion of Biblio Tech through numerous community partnerships including SAHA, Via Metropolitan Transit, UHS, 14 area school districts as well as Laredo Housing Authority and Housing Authority City of Brownsville.  Laura holds an MPA from UTSA and MLS from Texas Woman's University. Laura enjoys running, reading, cooking, bad jokes and her family.

Laura Cole
Laura Cole

Director, Bexar County Biblio Tech

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